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Online Self-paced
supported by HR experts & community
Duration: 5 hours
2 self-paced learning modules
Stack to a certificate:
This course is part of the HR Business Partner 2.0 Certificate Program and not sold individually.

Driving the Employee Experience

Online Course
Connect people and performance with employee experience design that inspires and engages. Apply design thinking principles to create meaningful, human-centered interactions across the employee lifecycle, use employee personas to improve key touchpoints, and link business goals with people needs. Enroll now and gain the tools and mindset to turn the employee experience into a driver of business impact.
This course is only available as part of the HR Business Partner 2.0 Certificate Program or as part of Full Access Membership.
Trusted by 65,000+
HR professionals

Learning Objectives

Apply design thinking principles to create EX that’s aligned with business goals.
Use an Employee Experience Canvas to map and improve employee lifecycles.
Prototype, test, and measure EX to continuously improve performance.
Demonstrate HR’s strategic value by linking EX design to organizational results.

Why AIHR?

✓ Globally accredited & recognized (SHRM, HRCI, more…)
✓ Join 65,000+ members worldwide
✓ Future-focused and human-centric
✓ All the tools you need to level up your career
Read our 11953 reviews

Course structure

Driving the Employee Experience
Intermediate
2 modules
• 10 lessons
• 5 hours
Turn EX into a strategic advantage for the business
Understand how design thinking principles transform everyday interactions into valuable employee experiences that improve performance. In this course, you’ll go through a hands-on process to rethink how HR designs, delivers, and measures engagement. You'll use employee experience design principles to map employee personas with their needs, design and test new experiences, and measure the results to continuously improve impact across the employee lifecycle.
MODULE #1
Redefining EX with Design Thinking
MODULE #2
Creating Impactful Employee Experiences

KEY PROJECTS & RESOURCES IN THIS COURSE

Template Prioritization Matrix
Categorize your assumptions about possible experiences and decide which ones you want to prioritize.
Toolkit: Designing & Testing the Desired Experience
Map the experience, develop a criteria guide for MVE, and sign off the prototype.
Project Management Toolkit
Set up a reporting dashboard, a work plan, and a project planning sheet for your project.
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Preview selected lessons, resources, guides, and templates, interact with our HR-trained AI assistant, and explore even more!

Maximize Your Career Growth with Industry-Leading HR Training

The Driving the Employee Experience course is available as part of our HR Business Partner 2.0 Certificate Program
and the Full Access License. Select the option you are interested in to find out what you will receive.

HR Business Partner 2.0 Certificate Program Includes Driving the Employee Experience $1,125 Full Academy Access SAVE 85% All 16 Certificate Programs All 66 (mini) courses & more $1,850$1,480 installments from $ 185 / month
4.66 rating
Based on 11953 reviews
HR Business Partner 2.0 Certificate Program includes:
  • Becoming a Strategic HR Business Partner 3 modules
  • Understanding Business Strategy 2 modules
  • Customer-Centric HR 1 modules
  • HR Consulting Skills 4 modules
  • Driving HR Impact with Metrics, Dashboards, and OKRs 4 modules
  • Driving the Employee Experience Current course 2 modules
  • Building Influence and Credibility as an HRBP 1 modules
  • AI Tutorials for HR Business Partners 2 modules
  • Project 1 module
VIEW DETAILS All courses Full Academy Access Get unlimited access to all AIHR training courses and online certificate programs. Future-proof your career in HR and continuously expand your skill set with the latest HR skills.

  • All 16 Certificate Programs & future releases

  • All 66 (mini) courses

  • Personal Coaching and Career Guidance

  • Community and live events

  • Resource and template library

  • Unlimited learning
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4.66 rating
Based on 11953 reviews

What AIHR members get

Certification and Accreditation

AIHR is a registered education institute on LinkedIn and a recertification provider with global HR associations. Earn your AIHR certificaiton while earning recertification credits through courses and live events.

Upon completion of the program, you will receive a digital certificate to showcase in the education section of your LinkedIn profile.

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HR Resource Library

Never start from scratch and save time by using off-the-shelf templates, playbooks, and tools from the resource library.
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Weekly webinars with HR experts

Stay up-to-date with the latest HR trends and innovations by joining regular live events with Subject Matter Experts – and get SHRM & HRCI credits while you’re at it.
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Worldwide HR Community

Join a worldwide HR community – get answers to your pressing questions from experts and challenge your peers in engaging discussions.
Learn more in platform demo

Mini courses

Learn more in less time with bite-sized knowledge for busy minds. Get comfortable with a new topic in just 10 minutes.
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AIHR Copilot

Trained on AIHR’s 1000+ articles, 500+ hours of video lessons, and 100+ downloadable resources, the AIHR Copilot puts reliable HR answers at your fingertips. Get quick answers, expert advice, practical resources, and actionable material to get the job done.
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Personal Coaching

Included in Full Access and Team Plans. Learning coaches act as your personal learning rocket fuel by providing the support and accountability you need to progress.

Advanced Team Reporting (Team Plans)

Get insights into your team’s learning tracks and engagement data. View your team’s progress, easily manage the learning paths and make sure you’re on track.
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Try all member features in the platform demo and experience AIHR like a member

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Globally Accredited Training

AIHR’s online HR courses and certification are eligible for professional development credits with the world’s leading HR institutes.

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FAQs

Need help making the right choice? Speak with an admissions advisor or send them a message.

Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to you.

How long do I have access to the course?

In total, you will have 12 months of access to the member portal, all lessons and learning materials.

Which languages are the courses conducted in?

All courses are available in English and come with English subtitles.

Is this online course the right fit for me?

If you’re not sure if this course is the right fit, we are here to help you determine which training best fits your goals and needs! Simply talk to one of our admissions advisors or send them an email at [email protected].

Why is this course not sold individually?

To optimize the quality of your learning experience, this course is not available for standalone enrollment and is either available as part of a Certificate Program or included with the Full Academy Access License.

Turn EX into a Strategic Business Advantage

Learn How To Transform Everyday Interactions into Valuable Employee Experiences
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