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Online Self-paced
learn at your own schedule and pace
Duration: 4 hours
3 self-paced learning modules
Stack to a certificate:
This course is part of the HR Coordinator Certificate Program and not sold individually.
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Learning Soft Skills

Online Course
Technical skills get the job done, but HR soft skills make you a credible and reliable HR professional. As an HR Coordinator, your ability to represent HR effectively by connecting with others, handling tricky moments, and staying clear on what matters most is what builds trust with stakeholders. Enroll in this Learning Soft Skills online course and develop the HR soft skills to influence with impact.
This course is only available as part of the HR Coordinator Certificate Program or as part of Full Access Membership.
Trusted by 65,000+
HR professionals

Learning Objectives

Strengthen your collaboration and workplace relationships
Manage conflict and take charge of tough conversations
Adapt to change and support colleagues through transitions
Boost focus, motivation, and time management in busy environments

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Course structure

Learning Soft Skills
Beginner
3 modules
• 18 lessons
• 4 hours
Build your HR soft skills
Soft skills are your key to making daily HR operations smoother, personal, and more effective. This course equips you with three essential soft skill sets for HR Coordinators — building strong relationships, navigating tough situations, and working with clarity and purpose. Designed for early-career HR professionals, it features expert insights, downloadable tools for self-assessment, and tips to apply new habits immediately to your daily work.
MODULE #1
Building Strong Working Relationships
MODULE #2
Building Emotional Intelligence
MODULE #3
Working with Purpose

KEY PROJECTS & RESOURCES IN THIS COURSE

Soft Skills Resources
Get key takeaways, reflection questions, self-assessment tool, and exercises for each HR soft skill.
Conflict Resolution Worksheet
Learn effective phrases and strategies for handling tense situations.
Change Management Guide & Worksheet
Create strategies for managing expectations, supporting others, and maintaining boundaries during transitional periods.
Guide: Setting Goals and Tracking Habits
Define impactful HR goals and build lasting habits.
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The Learning Soft Skills course is available as part of our HR Coordinator Certificate Programand the Full Access License
Introduction to HR Coordination
2 modules
Policies & Processes for the Employee Lifecycle Model
3 modules
HR Coordinator Resource Pack
5 modules
Developing Digital Agility
1 modules
HR Project Management Skills
5 modules
Learning Soft Skills
3 modules
HR Communications Toolkit
2 modules
Project
1 module
HR Coordinator
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1 Certificate Program
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Certification and Accreditation

AIHR is a registered education institute on LinkedIn and accredited by global HR associations. Earn your learning credits for completion of courses and live events.

Upon completion of the program, you will receive a digital certificate to showcase in the education section of your LinkedIn profile.

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HR Resource Library

Never start from scratch and save time by using off-the-shelf templates, playbooks, and tools from the resource library.
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Weekly webinars with HR experts

Stay up-to-date with the latest HR trends and innovations by joining regular live events with Subject Matter Experts – and get SHRM & HRCI credits while you’re at it.
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Worldwide HR Community

Join a worldwide HR community – get answers to your pressing questions from experts and challenge your peers in engaging discussions.
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Mini courses

Learn more in less time with bite-sized knowledge for busy minds. Get comfortable with a new topic in just 10 minutes.
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Trained on AIHR’s 1000+ articles, 500+ hours of video lessons, and 100+ downloadable resources, the AIHR Copilot puts reliable HR answers at your fingertips. Get quick answers, expert advice, practical resources, and actionable material to get the job done.
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Personal Coaching

Included in Full Access and Team Plans. Learning coaches act as your personal learning rocket fuel by providing the support and accountability you need to progress.

Advanced Team Reporting (Team Plans)

Get insights into your team’s learning tracks and engagement data. View your team’s progress, easily manage the learning paths and make sure you’re on track.
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FAQs

Need help making the right choice? Speak with an admissions advisor or send them a message.

Why should I enroll in this Learning Soft Skills online training course?

As an HR Coordinator, your day is filled with people interactions, whether it's supporting employees, resolving conflicts, or working with managers. To thrive in this role, soft skills aren’t just nice to have, they’re essential.

This course is ideal for those who want to start building their HR soft skills overcome struggles like:

  • Building strong, trusting relationships at work
  • Navigating tough conversations without stress
  • Being the steady, supportive teammate others rely on
  • Staying grounded during times of change and uncertainty
  • Managing time effectively

And it’s not just theory. You’ll get practical resources to put your new skills to work right away.

Is there a fixed schedule?

No. This training is 100% online and self-paced! When you learn and how much time you spend each day, week, or month is up to you.

How long do I have access to the course?

In total, you will have 12 months of access to the member portal, all lessons and learning materials.

Which languages are the courses conducted in?

All courses are available in English and come with English subtitles.

Why is this course not sold individually?

To optimize the quality of your learning experience, this course is not available for standalone enrollment and is either available as part of a Certificate Program or included with the Full Academy Access License.

From Capable to Credible

Sharpen Your HR Soft Skills
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