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The degree to which HR strategy, structure, and relationships are explicitly tied to business priorities and decision-making.
HR’s ability to adapt its priorities, processes, and structures quickly and effectively in response to business changes and emerging needs.
The reliability, consistency, efficiency, and quality of HR service delivery, processes, and systems.
The trust, influence, and authority HR holds with business stakeholders at all levels.
The extent to which HR practices are set up and delivered to drive business impact.